Last Updated: July 2026
Ochre Glen Financial Academy is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides detailed information about how we handle personal data in accordance with these regulations.
Ochre Glen Financial Academy acts as the data controller for personal information collected through this website and our educational services.
Contact details:
47 Queensway Business Centre
Birmingham, B4 7LR
United Kingdom
Email: [email protected]
We process the following categories of personal data:
We rely on the following lawful bases for processing your personal data:
You have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will respond to such requests within one month.
You have the right to request that we correct any personal data that is inaccurate or incomplete.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
You have the right to request that we limit how we use your personal data in certain situations.
You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
You have the right to object to the processing of your personal data where we are relying on legitimate interests.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not use automated decision-making processes.
We implement appropriate technical and organisational measures to ensure the security of your personal data, including:
We retain personal data only for as long as necessary:
We work with carefully selected third-party service providers who process data on our behalf. All processors are bound by data processing agreements that ensure compliance with UK GDPR requirements.
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.
In the event of a personal data breach, we have procedures in place to detect, report, and investigate breaches. Where required, we will notify the Information Commissioner's Office within 72 hours and affected individuals without undue delay.
To exercise any of your rights, please contact us using the details provided above. We will respond to your request within one month. No fee is charged for most requests, although we may charge a reasonable fee for excessive or unfounded requests.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk