Privacy Policy

Last Updated: July 2026

Introduction

Ochre Glen Financial Academy is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address)
• Contact preferences and communication history
• Information about courses you have enquired about or enrolled in
• Website usage data through cookies and similar technologies
• Device and browser information for website optimisation

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your enquiries about our courses and programmes
• Processing course enrollments and managing your participation
• Sending programme updates, schedule changes, and relevant communications
• Improving our website and educational services
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent, which you can withdraw at any time
• The necessity to perform a contract with you
• Our legitimate interests in operating and improving our educational services
• Compliance with legal obligations

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (hosting, email services)
• Professional advisers where necessary
• Regulatory authorities when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 24 months, while enrollment records are kept for seven years following the completion of your course.

Your Rights

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

International Transfers

Your information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Ochre Glen Financial Academy
47 Queensway Business Centre
Birmingham, B4 7LR
United Kingdom
Email: [email protected]